• Terms of service

Terms of service

Terms & Conditions

Last Updated: May 20, 2026

Welcome to Kaavya Jewellery. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, services, and any purchases made through our store.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Services.

1. General Information

This website is operated by Kaavya Jewellery. Throughout the site, the terms “we,” “us,” and “our” refer to Kaavya Jewellery.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.

  • The information you provide is accurate and complete.

  • You will use the website only for lawful purposes.

3. Products & Services

Kaavya Jewellery specializes in silver jewellery and related accessories.

We strive to ensure that all product descriptions, pricing, images, and details are accurate. However:

  • Slight variations in color, texture, finish, size, or appearance may occur due to photography, lighting, screen settings, or handcrafted finishing.

  • Product availability is subject to change without notice.

  • We reserve the right to discontinue products at any time.

4. Pricing & Payments

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

We reserve the right to change product prices at any time without prior notice.

Payments are securely processed through trusted third-party payment gateways integrated with Shopify.

We do not store your full payment card details on our servers.

5. Orders & Acceptance

Once you place an order, you will receive an order confirmation email or message.

However, order acceptance and completion occur only after:

  • Successful payment authorization

  • Product availability confirmation

  • Verification checks, if required

We reserve the right to refuse, cancel, or limit any order for reasons including suspected fraud, pricing errors, product unavailability, or violation of these Terms.

6. Shipping & Delivery

We aim to process and dispatch orders within the estimated timelines mentioned on the website.

Delivery timelines may vary depending on location, courier services, holidays, or unforeseen circumstances.

Kaavya Jewellery is not responsible for delays caused by:

  • Courier companies

  • Natural disasters

  • Government restrictions

  • Customs delays

  • Force majeure events

Customers are responsible for providing accurate shipping information.

7. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy.

For hygiene and safety reasons, certain jewellery items may not be eligible for return or exchange unless damaged or defective.

Refund timelines may vary depending on the payment provider or bank.

8. Product Care

Silver jewellery requires proper care and maintenance.

Customers are advised to:

  • Keep jewellery away from moisture, perfumes, chemicals, and harsh substances

  • Store jewellery in a dry and safe place

  • Follow care instructions provided with products

Natural tarnishing of silver over time is normal and not considered a manufacturing defect.

9. Intellectual Property

All content on this website including:

  • Logos

  • Product images

  • Graphics

  • Text

  • Designs

  • Website layout

  • Branding elements

is the intellectual property of Kaavya Jewellery and protected under applicable copyright and trademark laws.

You may not reproduce, distribute, modify, or use any content without prior written permission.

10. User Conduct

You agree not to:

  • Use the website for unlawful activities

  • Attempt unauthorized access to the website or servers

  • Interfere with website security or functionality

  • Upload malicious software, viruses, or harmful code

  • Misuse reviews, forms, or communication channels

We reserve the right to suspend or terminate access for violations of these Terms.

11. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, or practices of third-party websites.

Accessing third-party links is at your own risk.

12. Limitation of Liability

To the fullest extent permitted by law, Kaavya Jewellery shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or data

  • Delays or interruptions

  • Product misuse

  • Allergic reactions or skin sensitivities

  • Technical issues beyond our control

Our total liability shall not exceed the amount paid for the purchased product.

13. Disclaimer

All products and services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.

We do not guarantee uninterrupted or error-free website operation.

14. Privacy

Your use of the Services is also governed by our Privacy Policy.

Please review our Privacy Policy here:
Kaavya Jewellery Privacy Policy

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

16. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes will become effective immediately upon posting on the website.

Your continued use of the website constitutes acceptance of the revised Terms.

17. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Kaavya Jewellery
A1/107, Safdarjung Enclave
New Delhi – 110029
India

Email: jewellerykaavya@gmail.com
Website: Kaavya Jewellery